Franchise & Multi-Location Brands

When you grow across locations, your loyalty system should grow with you.

Beauty & service-based entrepreneurs thrive on repeat clients. OTM delivers a modern loyalty system that builds stronger retention, increases rebooking, and personalizes the client experience.

  • Why franchises use OTM

    • Network-wide loyalty system
    • Centralized analytics dashboard
    • Consistent branding across all locations
    • Localized rewards & region-specific promos
    • Multi-location member tracking
    • Scalable training & staff onboarding

  • Loyalty structures that work for franchises

    • Network-Wide Reward: Free item after X visits (any location)
    • Region-Specific Perks: Local promos per city
    • Hybrid Structure: System-wide points + local bonuses
    • VIP Tier: Multi-location exclusive benefits

  • Perfect for

    • Restaurant groups
    • Retail chains
    • Beauty franchises
    • Fitness studios
    • Hospitality groups
    • Multi-state service brands
    • Franchise-based business models

  • Examples

    • Region-specific promotions sent only to nearby customers
    • Multi-location gyms syncing membership status & check-in rewards across all facilities
    • Corporate manages offers, each location tracks performance and customer behavior
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Ready to build a loyalty program your customers actually use?

Explore our pricing plans and choose the one built for your business size and growth stage.

Book a Demo