Retail & E-Commerce

Turn browsers into buyers — online or in-store.

OTM gives retailers and e-commerce brands an easy way to reward customers, segment behavior, and send targeted incentives that increase order frequency and customer lifetime value.

Whether you sell in a storefront, online, or both, OTM adapts to your business model.

  • Why retailers love OTM

    • Track purchase behavior without complex integrations
    • Reward both online & in-store shoppers
    • Send push notifications for drops, new arrivals, and restocks
    • Convert one-time buyers into loyal repeat purchasers
    • Offer perks to high-spend customers and VIP tiers

  • Loyalty structures that work for retail

    • Visit Count: Reward shoppers after X purchases
    • Spend-Based: Earn $10 reward for every $100 spent
    • Product Loyalty: Rewards for specific categories
    • VIP Tiers: Early access to drops & exclusive pieces

  • Perfect for

    • Boutiques
    • Fashion brands
    • Jewelry & accessories
    • Skincare & beauty brands
    • Online shops
    • Candle, fragrance & lifestyle sellers
    • Merch lines
    • Pop-up shops & market vendors

  • Examples

    • Boutiques sending personal birthday discounts
    • Clothing stores sending style drops to customers who browsed similar items
    • Automated loyalty tier upgrades based on purchase history
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Ready to build a loyalty program your customers actually use?

Explore our pricing plans and choose the one built for your business size and growth stage.

Book a Demo