Travel, Events & Hospitality

Transform guests into returning travelers, attendees, and repeat clients.

From boutique hotels to event venues to tourism services, hospitality thrives on relationships.

OTM makes it easy to collect guest info, reward experiences, and stay connected long after checkout or the event ends.

  • Why hospitality brands choose OTM

    • Track guest stays, bookings & event attendance
    • Send automated welcome, post-stay, or post-event messages
    • Offer exclusive perks for returning guests
    • Promote seasonal packages and slow-season discounts
    • Build a VIP program around experiences

  • Loyalty structures that work for hospitality

    • Stay Count: Free night after X stays
    • Experience Rewards: Complimentary add-ons (room upgrade, late checkout)
    • Event Loyalty: Exclusive access to future events
    • VIP Tier: Elite benefits for frequent travelers

  • Perfect for

    • Boutique hotels
    • Rental hosts (Airbnb-style)
    • Event venues
    • Tour operators
    • Travel agencies
    • Photography studios
    • Event planners
    • Experience-based businesses

  • Examples

    • Hotels offering late checkout to returning guests
    • Event venues delivering exclusive pre-sale access notifications
    • Resorts sharing on-property perks and seasonal offers in real time
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Ready to build a loyalty program your customers actually use?

Explore our pricing plans and choose the one built for your business size and growth stage.

Book a Demo